Articles/Presentations
In this section, you will find important articles, presentations, surveys and other tools that are seminal in understanding the science of improvement and other aspects of quality improvement and patient safety in healthcare.
To Err is Human: Building A Safer Health System
Crossing the Quality Chasm: A New Health System for the 21st Century
The Canadian Adverse Events Study
The Model for Improvement is a simple, yet powerful approach to achieving rapid and significant improvements in care delivery and outcomes. It has been used very successfully by hundreds of health care organizations in many countries to improve many different health care processes and outcomes.
This brief video series features IHI’s Executive Director of Performance Improvement, Robert Lloyd, PhD. Dr. Lloyd’s presentation builds on a foundation of applied science, focusing on how three key questions can help drive your quality improvement work:
* What are we trying to accomplish? * How will we know that a change is an improvement?* What change can we make that will result in improvement?
The model has two parts: * Three fundamental questions, which can be addressed in any order.* The Plan-Do-Study-Act (PDSA) cycle** to test and implement changes in real work settings. The PDSA cycle guides the test of a change to determine if the change is an improvement.
The Plan-Do-Study-Act (PDSA) cycle is shorthand for testing a change in the real work setting — by planning it, trying it, observing the results, and acting on what is learned. This is the scientific method used for action-oriented learning
Here you can find a sample template to use for your PDSA cycles provided by Safer Healthcare Now.
Don Berwick on Quality Dr. Berwick is Clinical Professor of Pediatrics and Health Care Policy in the Department of Pediatrics at the Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health. He is also a pediatrician, Adjunct Staff in the Department of Medicine at Children’s Hospital Boston, and a Consultant in Pediatrics at Massachusetts General Hospital.Groups:
